Privacy Policy

01Who we are

Maxlong International (Pvt) Ltd operates this website. In this policy, “we”, “us” and “our” refer to Maxlong International (Pvt) Ltd, whose place of business is 281, Digala Road, Keselwatta, Panadura, Sri Lanka.

This policy explains what personal information we collect through this website, why we collect it, and what we do with it.

02Information we collect

We only collect information you choose to give us. That is:

• Your name, phone number and (optionally) email address and company name, when you submit a quote request or contact form.
• Details about your project — type, district, approximate roof area, product requirements and any notes you add.
• Files you choose to attach, such as drawings or photographs of an existing roof.
• Basic technical information sent by your browser, including IP address and user agent, which we record with form submissions to help prevent abuse.

03Why we use it

We use the information you provide only in order to:

• Prepare and send you a quotation, and answer your enquiry.
• Contact you about the request you submitted, by phone, WhatsApp or email.
• Keep an internal record of enquiries so our team can follow up accurately.
• Protect the website against automated abuse and spam submissions.

04What we do not do

• We do not sell, rent or trade your personal information.
• We do not share your details with third parties for their own marketing.
• We do not send marketing messages to people who have only requested a quote, unless they ask us to.

05How long we keep it

Quote requests and contact messages are retained for as long as needed to serve the enquiry and to keep a reasonable commercial record. Where information is no longer needed for those purposes, it is deleted.

You can ask us to delete your enquiry at any time using the contact details below.

06How we protect it

Information submitted through this website is transmitted over an encrypted connection and stored on access-controlled systems. Only authorised staff can view enquiry records, and access is limited according to each person’s role.

Uploaded files are validated and re-processed before storage, and are served only through controlled paths.

07Cookies and analytics

This website uses only the cookies and local browser storage needed for it to work — for example, remembering a partly completed quote request so you do not lose it if your connection drops. That information stays in your browser.

If we introduce analytics or advertising cookies in future, this policy will be updated before they are enabled.

08Your rights

You may ask us what personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. We will respond within a reasonable period.

We handle personal information in line with Sri Lanka’s Personal Data Protection Act No. 9 of 2022.

09Contacting us

For any question about this policy, or to make a request about your information, contact us at info@maxlongsteel.com or call 038 33 830 70.